Terms and Conditions – Learn Dutch At Last

Learn At Last

E-mail: learndutchatlast@gmail.com
Website: https://learndutchatlast.nl/

1. Definitions

Learn At Last: Learn At Last, established in Amstelveen, Chamber of Commerce no. 71977309.
Customer: the party which Learn At Last has entered into an agreement with.
Parties: Learn At Last and customer together.
Consumer: a customer who is an individual acting for private purposes.

2. Applicability

These terms and conditions will apply to all quotations, offers, activities, orders, agreements and deliveries of services or products by or on behalf of Learn At Last.
Parties can only deviate from these conditions if they have explicitly agreed upon in writing.
The parties expressly exclude the applicability of supplementary and/or deviating general terms and conditions of the customer or of third parties.

3. Prices

All prices used by Learn At Last are in euros, are inclusive of VAT and exclusive of any other costs such as administration costs, levies and travel-, shipping- or transport expenses, unless expressly stated otherwise or agreed otherwise.
Learn At Last is entitled to adjust all prices for its products or services, shown in its shop, on its website or otherwise, at any time.
The parties agree on a total price for a service provided by Learn At Last. This is always a target price, unless the parties have explicitly agreed upon in writing on a fixed price, which cannot be deviated from.
Learn At Last is entitled to deviate up to 10% of the target price.
If the target price exceeds 10%, Learn At Last must let the customer know in due time why a higher price is justified.
If the target price exceeds 10%, the customer has the right to cancel the part of the order that exceeds the target price by 10%.
Learn At Last has the right to adjust prices annually.
Learn At Last will communicate price adjustments to the customer prior to the moment the price increase becomes effective.
The consumer has the right to terminate the contract with Learn At Last if he does not agree with the price increase.

4. Payments and payment term

Learn At Last may, at the conclusion of the agreement, require a down payment of up to 50% of the agreed amount.
The customer must have paid the full amount within 7 days, after delivery.
Payment terms are considered as fatal payment terms. This means that if the customer has not paid the agreed amount at the latest on the last day of the payment term, he is legally in default, without Learn At Last having to send the customer a reminder or to put him in default.
Learn At Last reserves the right to make a delivery conditional upon immediate payment or to require adequate security for the total amount of the services or products.

5. Consequences of late payment

If the customer does not pay within the agreed term, Learn At Last is entitled to charge an interest per month for non-commercial transactions from the day the customer is in default, whereby a part of a month is counted for a whole month.
When the customer is in default, he is also due to extrajudicial collection costs and may be obliged to pay any compensation to Learn At Last.
The collection costs are calculated on the basis of the Reimbursement for extrajudicial collection costs.
If the customer does not pay on time, Learn At Last may suspend its obligations until the customer has met his payment obligation.
In the event of liquidation, bankruptcy, attachment or suspension of payment on behalf of the customer, the claims of Learn At Last on the customer are immediately due and payable.
If the customer refuses to cooperate with the performance of the agreement by Learn At Last, he is still obliged to pay the agreed price to Learn At Last.

6. Right of withdrawal

By purchasing this course, a cunsumer expressly agree that the course content will be made available to the customer immediately. The customer acknowledges that once access has started, he/she loses their right of withdrawal.

7. Suspension of obligations by the customer

The customer waives the right to suspend the fulfillment of any obligation arising from this agreement.

8. Settlement

The customer waives his right to settle any debt to Learn At Last with any claim on Learn At Last.

9. Insurance

The customer undertakes to insure and keep insured the following items adequately against fire, explosion and water damage as well as theft:
- goods delivered that are necessary for the execution of the underlying agreement
- goods being property of Learn At Last that are present at the premises of the customer
- goods that have been delivered under retention of title
At the first request of Learn At Last, the customer provides the policy for these insurances for inspection.

10. Guarantee

When parties have entered into an agreement with services included, these services only contain best-effort obligations for Learn At Last, not obligations of results.

11. Performance of the agreement

Learn At Last executes the agreement to the best of its knowledge and ability and in accordance with the requirements of good workmanship.
Learn At Last has the right to have the agreed services (partially) performed by third parties.
The execution of the agreement takes place in mutual consultation and after written agreement and payment of the possibly agreed advance by the customer.
It is the responsibility of the customer that Learn At Last can start the implementation of the agreement on time.
If the customer has not ensured that Learn At Last can start the implementation of the agreement in time, the resulting additional costs and/or extra hours will be charged to the customer.

12. Duty to inform by the customer

The customer shall make available to Learn At Last all information, data and documents relevant to the correct execution of the agreement to in time and in the desired format and manner.
The customer guarantees the correctness, completeness and reliability of the information, data and documents made available, even if they originate from third parties, unless otherwise ensuing from the nature of the agreement.
If and insofar as the customer requests this, Learn At Last will return the relevant documents.
If the customer does not timely and properly provides the information, data or documents reasonably required by Learn At Last and the execution of the agreement is delayed because of this, the resulting additional costs and extra hours will be charged to the customer.

13. Duration of the service agreement

The agreement between Learn At Last and the customer is entered into for the duration of 90 days, unless it results otherwise from the nature of the agreement or if the parties have expressly agreed otherwise in writing.
If a fixed-term contract has been entered into, it will be tacitly converted into an open-ended contract at the end of the term, unless 1 of the parties terminates the contract with due observance of a notice period of month(s), or if a consumer terminates the agreement with due observance of a notice period of 1 month causing the agreement to end at the end of the fixed term.
If the parties have agreed upon a term for the completion of certain activities, this is never a strict deadline, unless specified explicitly otherwise in writing. If this term is exceeded, the customer must give Learn At Last a written reasonable term to terminate the activities, before it may either terminate the contract or claim damages.

14. Indemnity

The customer indemnifies Learn At Last against all third-party claims that are related to the products and/or services supplied by Learn At Last.

15. Complaints

The customer must examine a product or service provided by Learn At Last as soon as possible for possible shortcomings.
If a delivered product or service does not comply with what the customer could reasonably expect from the agreement, the customer must inform Learn At Last of this as soon as possible, but in any case within 1 month after the discovery of the shortcomings.
Consumers must inform Learn At Last of this within two months after detection of the shortcomings.
The customer gives a detailed description as possible of the shortcomings, so that Learn At Last is able to respond adequately.
The customer must demonstrate that the complaint relates to an agreement between the parties.
If a complaint relates to ongoing work, this can in any case not lead to Learn At Last being forced to perform other work than has been agreed.

16. Giving notice

The customer must provide any notice of default to Learn At Last in writing.
It is the responsibility of the customer that a notice of default actually reaches Learn At Last (in time).

17. Joint and several Client liabilities

If Learn At Last enters into an agreement with several customers, each of them shall be jointly and severally liable for the full amounts due to Learn At Last under that agreement.

18. Liability of Learn At Last

Learn At Last is only liable for any damage the customer suffers if and insofar as this damage is caused by intent or gross negligence.
If Learn At Last is liable for any damage, it is only liable for direct damages that results from or is related to the execution of an agreement.
Learn At Last is never liable for indirect damages, such as consequential loss, lost profit, lost savings or damage to third parties.
If Learn At Last is liable, its liability is limited to the amount paid by a closed (professional) liability insurance and in the absence of (full) payment by an insurance company of the damages the amount of the liability is limited to the (part of the) invoice to which the liability relates.
All images, photos, colors, drawings, descriptions on the website or in a catalog are only indicative and are only approximate and cannot lead to any compensation and/or (partial) dissolution of the agreement and/or suspension of any obligation.

19. Expiry period

Every right of the customer to compensation from Learn At Last shall, in any case, expire within 12 months after the event from which the liability arises directly or indirectly. This does not exclude the provisions in article 6:89 Dutch Civil Code.

20. Dissolution

The customer has the right to dissolve the agreement if Learn At Last imputably fails in the fulfillment of his obligations, unless this shortcoming does not justify termination due to its special nature or because it is of minor significance.
If the fulfillment of the obligations by Learn At Last is not permanent or temporarily impossible, dissolution can only take place after Learn At Last is in default.
Learn At Last has the right to dissolve the agreement with the customer, if the customer does not fully or timely fulfill his obligations under the agreement, or if circumstances give Learn At Last good grounds to fear that the customer will not be able to fulfill his obligations properly.

21. Force majeure

In addition to the provisions of article 6:75 Dutch Civil Code, a shortcoming of Learn At Last in the fulfillment of any obligation to the customer cannot be attributed to Learn At Last in any situation independent of the will of Learn At Last, when the fulfillment of its obligations towards the customer is prevented in whole or in part or when the fulfillment of its obligations cannot reasonably be required from Learn At Last .
The force majeure situation referred to in paragraph 1 is also applicable – but not limited to: state of emergency (such as civil war, insurrection, riots, natural disasters, etc.); defaults and force majeure of suppliers, deliverymen or other third parties; unexpected disturbances of power, electricity, internet, computer or telecoms; computer viruses, strikes, government measures, unforeseen transport problems, bad weather conditions and work stoppages.
If a situation of force majeure arises as a result of which Learn At Last cannot fulfill one or more obligations towards the customer, these obligations will be suspended until Learn At Last can comply with it.
From the moment that a force majeure situation has lasted at least 30 calendar days, both parties may dissolve the agreement in writing in whole or in part.
Learn At Last does not owe any (damage) compensation in a situation of force majeure, even if it has obtained any advantages as a result of the force majeure situation.

22. Modification of the agreement

If, after the conclusion of the agreement and before its implementation, it appears necessary to change or supplement its contents, the parties shall timely and in mutual consultation adjust the agreement accordingly.

23. Changes in the general terms and conditions

Learn At Last is entitled to amend or supplement these general terms and conditions.
Changes of minor importance can be made at any time.
Major changes in content will be discussed by Learn At Last with the customer in advance as much as possible.
Consumers are entitled to cancel the agreement in the event of a substantial change to the general terms and conditions.

24. Transfer of rights

The customer cannot transfer its rights deferring from an agreement with Learn At Last to third parties without the prior written consent of Learn At Last.
This provision applies as a clause with a property law effect as referred to in Section 3:83 (2) Dutch Civil Code.

24. Consequences of nullity or annullability

If one or more provisions of these general terms and conditions prove null or annullable, this will not affect the other provisions of these terms and conditions.
A provision that is null or annullable shall, in that case, be replaced by a provision that comes closest to what Learn At Last had in mind when drafting the conditions on that issue.

25. Applicable law and competent court

Dutch law is exclusively applicable to all agreements between the parties.
The Dutch court in the district where Learn At Last is established is exclusively competent in case of any disputes between parties, unless the law prescribes otherwise.

Drawn up on 29 August 2025.